Carus Dental: Atascocita at 19121 West Lake Houston Parkway e in Humble, Texas

Customer Reviews about Carus Dental: Atascocita

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  Just had similar experience as others. Selected their location as my dentist through insurance in July. It's now September. Just finished appointment with orthodontist. Called back to make appt for a cleaning. They wouldn't even give me a date. They said I wasn't on the insured "roster." Called insurance and spent 40 minutes on phone with them. They sent roster with my name on it to them. Called them back and they gave me a date that is 1 year away!! Not to mention office staff on the phones are rude. Complete waste of time. Staff not apologetic for not knowing how to read. They act like you are inconveniencing them by making them work. Girl on phone told me hardly anyone in area takes my insurance and that's why they are booked so far in advance. That is a lie. Just scheduled appointment with much more courteous staff at another dentist in the "area" 2 weeks from now. Carus Dental is trash. If they can't hire someone to answer phones and book appointments with basic customer service skills don't give them your hard earned money.
  August 31, 2017

  by Matt Lawrence
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  The actual wisdom teeth removal process was fine, BUT their scheduling system is absolutely horrible. For the initial appointment, they called me the day before and said they had to reschedule my appointment and couldn't get me in for another 2 weeks. For the surgery appointment, they called me a few hours before and tried to reschedule my appointment AGAIN. After getting obviously upset, they finally said they could see me that day, but I needed to come in a few hours later than scheduled. I got there at 3:50 (my appointment was moved to 4:00) and then I sat in the waiting room for ALMOST TWO HOURS. I understand that when you go into a doctor's office, there is an appropriate amount of time to wait on the doctor, but this was ridiculous. They have made this whole experience so much more stressful than necessary.
  April 03, 2017

  by Destiny Gabriel

Opening hours Closed now

Today: 08:00 am — 12:00 pm

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About Carus Dental: Atascocita in Humble